Datalogixx Backup Genius Device Memory not recognized
Take a deep breath, you can fix this problem, but you may want to have our Technical Support Team on the phone to assist.
Diagnosing the Problem:" When attempting to back up pictures, videos, or contacts, you get a Backup Failed error message using either the Green Circle or tap a selective Backup Function.
Tap the 3 lines (hamburger menu) on the left top of the screen and tap Format
If there is no drive listed on the screen and the Format button is greyed out, then it is probable that you...