1

Android

The Triple Play Doesn't Work With My Android Device

Android devices can only talk to devices like Triple Play if they are equipped with a feature called “OTG.” This is an issue with Android and unfortunately, one we can’t do anything to change! The overwhelming majority of Android devices today support OTG. But some don’t. Many pay-as-you go phones and some Chinese brands of Android phones do not support OTG. Sometimes company-issued phones that you get from work will not support OTG. As a general rule, Samsung phones from the past several yea...

Troubleshooting for Datalogixx & Androids

1. Power the phone off (with the clickfree plugged in) and then turn the phone back on 2. After the device reboot is complete, allow the device to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Datalogixx device into USB port 4. WAIT FOR the device to be recognized by Host OS and to launch the appropriate App 5. Once the App has launched, continue waiting for an additional 5-15sec until there is a green bar that fla...

Samsung and Datalogixx instructions

1. Power the phone off (with the clickfree plugged in) and then turn the phone back on 2. After the device reboot is complete, allow the device to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Clickfree device into USB port 4. WAIT FOR the device to be recognized by Host OS and to launch the appropriate App. Accept all permissions. 5. Once the App has launched, continue waiting for an additional 5-15sec until ther...

How to find phone version for Androids

How to find phone version for Androids (easycustomersupport.com) (https://easycustomersupport.com/497295-How-to-find-phone-version-for-Androids?r=1) Samsung Galaxy Mobile: Find Android OS Version | Samsung India (https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-find-android-os-version/)